The Higher Education Loan Board HELB has announced that it has stopped charging a thousand shillings for non- beneficiaries looking for a compliance certificate with effect from 15th July 2020.
In a letter sent to newsrooms on Thursday, HELB said during various stakeholder engagements where HELB seeks feedback on Citizen Service Delivery, charges for non-loanee compliance certificate was perceived to be punitive, especially to the many unemployed youths who did not benefit from the student loans.
” HELB has therefore been issuing compliance certificates to non-beneficiaries of student loans at a fee of Kshs.1,000 to defray the cost of the certificate and other administrative expenses.
However, during various stakeholder engagements where HELB seeks feedback on Citizen Service Delivery, it has repeatedly come to our attention that the charges for non-loanee compliance certificate are perceived to be punitive, especially to the many unemployed youths who did not benefit from the student loans,” read part of the statement.
The board noted that some of the issues raised by Kenyans in various forums include; unemployment and underemployment challenges, slow economic growth, and escalated cost of living plus retrenchment and downsizing affecting all sectors which have been exacerbated by the COVID- 19 pandemic.
