Safaricom is set to launch commercial operations in Ethiopia within the year as part of the company’s regional expansion efforts to provide world-class telecommunication services to over 112 million Ethiopians.
Over 300 staff of which 50% is local talent has been recruited with plans of reaching 1,000 in the next financial year.
The business also has onboarded distributors, secured four retail shop locations and set up the first outsourced call centre in Addis Ababa.
Safaricom Ethiopia has secured approvals for towers development, built two data centres, made the first test call, sent out the first test SMS and completed the first data session.
Safaricom CEO Mr. Peter Ndegwa ssaid “We have made significant progress towards a commercial launch. We are engaging with the Ethiopian Communications Authority and other relevant partners about the requirements for ensuring a commercial launch this year,” Mr Ndegwa said during the announcement of the Full Year 2021/2022 results on 12th May which saw net income increase by 5.4% to KES 72.35 Billion for Safaricom Kenya and declined 1.7% to KES 67.50 Billion including the impact of KES 4.66 Billion financing costs for the Ethiopia business.
He further said Safaricom Ethiopia plans to bring mobile financial services to Ethiopia. However, this is subject to the licensing and regulatory process by the Government of Ethiopia.
Safaricom increased its Service Revenue by 12.3% to KES 281.11 Billion and Earnings Before Interest and Tax (EBIT) by 13.5% to KES 109.13 Billion. Voice service revenue grew by 0.8% to KES 83.21 Billion; mobile data revenue grew by 8.1% to KES 48.44 Billion, while M-PESA revenue grew by 30.3% to KES 107.69 Billion.