Safaricom Western Union launch combined money transfer service


Nairobi, KENYA: Communications service provider Safaricom and western union have launched a partnership which will see their customer send money globally.

Speaking during the launch of the service in Nairobi on Tuesday, Safaricom Customer Service Chief Officer Sylvia Mulinge and Western union Vice President in the East and Western African countries Richard Malcolm said that the service will see Safaricom customers send money to western union destinations globally .

They said that the initial service will kick off in three key countries including United Arab Emirates, United Kingdom and Germany before it is rolled out globally.

“As Safaricom we do 7 million transactions everyday, it is quite a revolution to empower our customers,” Mulinge said

“The service will help in leveraging 167 expertise, it will empower our customers to send their money to the rest of the world,” she added.

Malcom indicated that money which will be sent via Mpesa will be landing to close to 550 western union agents across the globe, as the presence of Western union is in 200 countries.

They indicated that the maximum.amount of money ought to be wired is shs 140,000 per person in agiven day though Mulinge said that they are engaging the central Bank of Kenya to see the amount increased.

They also pointed that relevant authorities have employed mechanisms to ensure that transactions carried out are extremely secure.