NCBA on Monday announced they will not charge monthly fees for their retail banking accounts from 1st July 2024.
This change will affect existing current account products and new products applicable for incoming customers.
The new adjustment will be applicable to consumer banking account types such as salary account, Platinum Flexi, Platinum Pay as you go, Gold Pay as you go, Premier – All-in-One, Platinum All-in-One and Gold-All-in-One. Similarly, Commercial and SME accounts such as your Business Current, Gold and Platinum will benefit from the new arrangement.
“We’ve realized with the current economic landscape the customer values every shilling, and by eliminating the monthly account maintenance fees for both local and foreign currency accounts our goal is to provide a product that ensures they get the full value of their money” said Mr. Tirus Mwithiga, Group Director, Retail Banking at NCBA.
According to Mr. Mwithiga, the waiver will help accelerate the Bank’s customer growth strategy, a move expected to scale its Retail Banking footprint in a bid to increase affordability and provide customer focused financial solutions.
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