Mombasa, KENYA: Ryce East Africa in line with General Motors on Thursday launched an upgraded facility service centre in Mombasa.
The facility upgraded at a cost sh 10 million, is expected to enhance customer experience through an internal programme called Gm Difference.
Speaking during the launch, Ryce East Africa Chairman Mr Sameern Merali said the facility will provide enhanced customer experiences in service support.
“The facility that we have launched today is an indication of Ryce East Africa’s strategic growth, as we plan to tap into the various business opportunities within coastal region and the neighbouring markets.Our new service center is fully equipped to handle a large number of customer requirements at great convenience, providing enhanced customer experience.” He said.
The company is also planning to open new service centres in Malindi and Lamu Counties in 2017 to increase services to its customers.
The General Motors East Africa managing Director Rita Kavashe said the company has partnered with different dealers in order to enhance their services.
“All these efforts are in line with GMEA’s commitment to work closely with all its dealers to improve their outlets in order to provide customers with exceptional service support at great convenience.” said Rita.
General Motors was founded in 1975 as a joint venture with the Government of Kenya and started assembling vehicles in 1977.